TAFE Digital Support Services
Customer help and technical support
General study assistance with Smarthinking
Out of hours, TAFE Digital also provides timely access to online tutors through Smarthinking. Just use your usual TAFE NSW username and password and you can get free help with essential bridging knowledge for your subject area - every evening, except Saturday. Australian and New Zealand tutors can explain things in real time, enhancing your learning experience. Find out more here by watching this useful animation.
When logged into TAFE Digital, you have access to all of TAFE NSW’s library resources, including catalogues, interactive books, e-books,academic articles, videos, journals and other online resources. Librarians are on a roster between 9am and 5pm to answer your questions and help you find the information you need. Our advanced Ask Us system means you will be stuck for reference information.
TAFE Digital's full library services are just a click away, whether you are studying near a campus or far away.
- There is a library subject guide for each course
- You can access eResources like eBooks and Online Videos
- Search our catalogue
- You can receive help from a librarian in AskUs – and you can ask for an online tour of what library resources are available to support your course
- You have full borrowing privileges at any TAFE library in NSW or, if you are not near one, you can access a Postal Loan Service by submitting your request to "Ask a Librarian"
- You can apply for a TAFEcard
Work Placement Support
Many of our courses have mandatory work placement requirements. This means, that in some instances you must be physically and mentally ready for the tasks required in the workplace. For example, in a veterinary practice, you must be capable of standing for long periods and dealing with sick or injured animals. In other courses you may need Working with Children or Police checks, as specified.
During work placement you will be supported in your learning by supervisors in your workplace as well as by your teacher/facilitator. Information in your course area will explain more about your requirements for work placement.
TAFE Digital also has a strong partnership with the CSIRO’s student and early graduate job service, Ribit, which means we can also help you find work placements and work experience relevant to your chosen career.
The Smart Study Guide
TAFE Digital’s Smart Study Guide, found here, is a comprehensive referencing and writing guide, which you should consult before attempting assignments. It will show you the approved way of referencing information from a variety of sources and provide other valuable clues to make your study a success.
Free 24/7 access to Lynda.com for all enrolled students
Lynda.com is an online library featuring course and instructional videos. The videos are taught by recognised industry experts and cover the latest in technology, creative, and business skills. Access Lynda.com under the My Learning area in the Student Portal. Visit the Lynda LibGuide for more information. If you need any help, please talk to your teacher, local librarian or the customer service team.