Certificate II in Community Pharmacy
This course is the right qualification to study if you are already working with customers in a Pharmacy, or you would like to get a basic retail Pharmacy qualification to help you into a Pharmacy career.
It is ideal for supervised Pharmacy employees who sell general retail products to customers or provide preliminary advice to customers with medical needs, before referring customers to more senior staff for specialist advice.
After attaining this qualification you are able to become a Pharmacy Assistant; respond to and assist customers with a defined range of Pharmacy products, accept prescriptions, understand the legislative framework, regulation and protocols that apply to community Pharmacies, operate a point of sale area, maintain stock levels and displays and organise and maintain work areas.
|Unit Code||Unit Name|
|SIRCCCS001||Interact with pharmacy customers|
|SIRCIND001||Work effectively in a community pharmacy|
|SIRCINF001||Use pharmacy practices for infection control|
|HLTWHS001||Participate in workplace health and safety|
|Unit Code||Unit Name|
|SIRCPPA001||Assist customers with vitamins, minerals and supplements|
|SIRCPPA004||Assist customers with oral care products|
|SIRCPPA006||Assist customers with skin and anti-fungal products|
|SIRRMER001||Produce visual merchandise displays|
|SIRXSLS002||Follow point-of-sale procedures|
|SIRXIND002||Organise and maintain the store environment|
|SIRXSLS001||Sell to the retail customer|
|SIRCIND002||Support the supply of Pharmacy Medicines and Pharmacist Only Medicines|
You will need to complete a minimum of 1 day per week of paid or volunteer work in a Pharmacy in order to complete the practical aspects of the course. We recommend you confirm this work placement before enrolling.
Assessment events for this course may require verification that you can perform tasks to the required standard by your workplace supervisor. Complete details of the requirements of the workplace are available in the Work Placement Guide. You will also need to video certain practical tasks so will need access to a digital video recording device and/or a digital camera and associated software to save and upload video and image files. Many mobile phones and smart phones include this technology.
This sector has invested $500 million annually in research and development. Nevertheless, moderate economic conditions, an ageing population, a greater emphasis on a healthy lifestyle and higher healthcare standards, innovation and technology advancements towards new products such as biologic medicines (any medicinal product manufactured in or extracted from biological sources) and more specialty drugs with higher prices, will all drive industry growth.
Source: 'Medical Technologies & Pharmaceuticals 2014 Report' Department of Industry – industry.gov.au
At a glance
Course Duration: 12 months