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ICT50115 - Diploma of Information Technology

Diploma of Information Technology

Smart and Skilled

This course is on the NSW skills list. Students in NSW may be eligible for a Government subsidised price.

VET Student Loans

We are approved to offer VET Student Loans to eligible students.

Nationally Recognised

This qualification is provided as Nationally Recognised Training (NRT).

Course description

This course is for people who want to acquire the skills and knowledge to administer and manage ICT support in small-to-medium enterprises (SMEs) using a wide range of general Information and Communication Technology (ICT) technologies.

The qualification suits people who are helpful and patient with customers and adept at providing a broader, rather than a specialised, ICT support function.

During the course you will develop a wide range of higher-level technical skills in ICT areas such as networking, IT support, database development, programming and web development.

Job roles that could be suitable upon completion include: information systems office manager, office systems administrator, IT office manager, systems administrator or systems manager.

Units of study

Core Units

Four (4) units must be completed

Unit Code Unit Name
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWHS501 Ensure a safe workplace
ICTICT509 Gather data to identify business requirements
ICTICT511 Match IT needs with the strategic direction of the enterprise

Elective Units

Sixteen (16) units must be completed (no more than 5 units from any one group)

Group 1 - Networking

Unit Code Unit Name
ICTNWK514 Model preferred system solutions
ICTNWK516 Determine best-fit topology for a local network
ICTNWK522 Build decks using wireless markup language
ICTNWK531 Configure an internet gateway

Group 2 - Support

Unit Code Unit Name
ICTICT506 Implement process re-engineering strategies
ICTICT507 Select new technology models for business
ICTICT515 Verify client business requirements
ICTSAS502 Establish and maintain client user liaison
ICTSAS503 Perform systems tests
ICTSAS504 Develop and conduct client acceptance test

Group 3 - Web Design and Development

Unit Code Unit Name
ICTWEB411 Produce basic client-side script for dynamic web pages
ICTWEB429 Create a markup language document to specification
ICTWEB502 Create dynamic web pages
ICTWEB506 Develop complex cascading style sheets
ICTWEB510 Analyse information and assign meta-tags
ICTWEB511 Implement quality assurance process for websites
ICTWEB516 Research and apply emerging web technology trends

Group 4 - Project Management

Unit Code Unit Name
ICTPMG501 Manage ICT projects

Other Electives

Unit Code Unit Name
BSBWOR502 Lead and manage team effectiveness
Frequently Asked Questions
All Items
Generic FAQs
ICT50115 specific FAQs
Before gaining entry to a course, why do I need a Unique Student Identifier (USI)? How do I obtain one?
All students are required to have a USI, before their enrolment is confirmed. If you have not created your USI and are intending to study, you should create your free USI now. Get more information by visiting You will need to have proof of your identity to complete the process. Once you have a USI you will have a secure online record of your nationally recognised training which you can access anytime and anywhere. If you have any questions, or need assistance creating your USI, please contact TAFEnow by phone or chat.
What qualifications or experience are recommended to meet the course’s entry requirements?
To give yourself the best chance of success in this course it is recommended that you have completed Certificate IV in Information Technology, or have equivalent industry experience before attempting this qualification. You are welcome to contact IT teachers for specific advice on whether your skills would make you suitable for this course. Applicants must be able to demonstrate competency in basic written and spoken English.
At a minimum, what computer skills and software do I require for my course?

You don't have to be a computer whiz to succeed in online learning, but you should be comfortable typing, using the internet and email, chatting to your teachers or others online, reading course content online, using common software and performing other basic tasks.

Minimum specifications for your computer are:

  • Microsoft Windows XP, or later, or Mac OS X or above
  • Microsoft Office or equivalent
  • Adobe Acrobat Reader
  • Adobe Flash Player
  • Up-to-date internet browser

You may also need access to:

  • A printer/scanner to print and scan documents for uploading.
  • A smart phone/digital video to video practical tasks for some courses
How much time should I study this course for each week (on average) to complete in the required time?
This course will take around 10 hours a week to complete over two years, based on 96 weeks of participation. If you already have industry experience and knowledge you may find you will complete more rapidly.
How will I contact TAFEnow if I’m having a problem? How long will it take to get a response?
If you are having trouble accessing your course resources or navigating the TAFEnow website after enrolling, you should contact one of our Customer Help Officers on 1300 823 366. They are available Monday to Thursday 8am to 8pm and 8am to 5pm on Fridays.
If your query is specific to a unit you are studying and requires a subject matter expert, you should contact your unit facilitator. Their contact details are located on every unit. You should make contact via email. If you require over the phone support and appointment can be requested.
What if I need a full-time course?
Completion of this course in 12 months is considered full-time participation. On enrolment, please let our Customer Help team know that you need to study full-time. They will adjust the time frame of your enrolment to reflect a full-time study load and can then provide you with a Confirmation of Enrolment form for Centrelink.
Is there tutor support available after hours?
TAFEnow has teamed up with the national service YourTutor to offer students live online help with things like essay and report writing, study skills and referencing. You can make contact with a tutor from 3pm to 11pm Sunday to Friday, via your Moodle course page or drop off a writing file and receive feedback in less than 24 hours. Watch this short, informative video for more information.
This service is additional to the specific subject help that your unit facilitator can provide.
What will this course qualify me to do and what type of jobs will I be able to get? What is the future outlook like for jobs in this field?
This course is for people who want to acquire the skills and knowledge to administer and manage ICT support in small-to-medium enterprises (SMEs) using a wide range of general Information and Communication Technology (ICT) technologies. Possible job titles include:
  • information systems office manager
  • office systems administrator
  • IT office manager
  • systems administrator
  • systems manager
Future job prospects for these roles are outlined here in the Australian Government’s Job Outlook.
How will I access extra course resources or talk to a librarian?
If you want make contact with a TAFEnow librarian to access further course resources, go to Then type in your reference query. A librarian on chat will show you how to search the library catalogue and how to use our specialised subject guides to find extra information for assessments.
On completion of this course, what is the pathway to further study?
After the diploma you can apply to gain credit at many Australian universities.
How will I send in my assessment tasks?
Once you enrol you will work from the learning platform of our website. Your course information will tell you what assessment events you are required to and provide instructions on how to upload them so your assessor gets them. If you are asked to send video or audio evidence for an assessment you can upload it to YouTube, Vimeo or DropBox and just upload the URL to the course website so we know where to look.
Will I need to buy any text books or other equipment for this course?
Some units in this qualification require practical access to network hardware such as:
  • A switch
  • A router and
  • (In some cases), a second workstation
Students can elect to complete these assessments on their own additional hardware, or by accessing the virtual networks provided by TAFEnow.

Included in the enrolment for all TAFEnow students is a Dreamspark account, a Microsoft program that provides students free access software you may need during your study. This includes products for software design and development including operating systems and databases. Some Microsoft products, such as Office, are offered at discounted rates.

What happens if I fail a unit or an assessment event? What is TAFEnow’s re-submission policy?
Your teacher/assessor will provide feedback on your assessment event and will let you know if you have met the requirements. If you have not met the requirements, you will have one extra attempt to resubmit your assessment and get it to the required standard to become competent in this unit. If you do not succeed in your second attempt a fee may be charged for an assessor to mark your third submission.
I’m currently living overseas, is it okay for me to do this course?
Can I transfer to a campus class if I struggle online?
Before considering a change it is best to discuss your options with TAFEnow’s Educational Support Officers who may be able to arrange additional support for your studies. If your course is available at an NC TAFE campus you may be able to transfer. Please contact the customer contact centre.
If I do a course with TAFEnow, can I get an extension on my visa?
You must apply for a visa extension directly with the Department of Immigration and Border Protection. TAFEnow can provide you with a Confirmation of Enrolment (COE) once you’ve enrolled in a course as proof of your student status, but is unable to assist with your visa application.
Course Fees

Subsidised Student Fee
$3600.00 - $4060.00

More Information

This training is subsidised by the NSW Government and eligibility criteria apply.
The fee you pay will vary depending on your personal circumstances and eligibility for a subsidised place, a Fee-Free Scholarship, a concession or an exemption.
There may be limited government-subsidised places available.
If you do not gain a subsidised place, you may be able to enrol and pay the full fee.

Contact us:

  • to find out if you are eligible for a subsidised place.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you.

Course prices, charges, and study modes are subject to change without notice and may vary annually.


More Information

An exemption is where no course fee is charged to the student. For exemptions, the government-subsidises the total cost of the course fee for the qualification. There may be other additional costs, such as textbooks that you need to pay.

You may be eligible for an exemption from the course fee if you:

  • are Aboriginal or Torres Strait Islander (through descent, self-identification or community identification).
  • meet the Smart and Skilled disability criteria, (proof of a disability support pension or documentary evidence from an appropriate medical professional is required).
  • are the recognised dependent of disability support pension recipient.
Contact us:
  • to find out if you are eligible for a course fee exemption.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you for any additional costs.
Course prices, charges, and study modes are subject to change without notice and may vary annually.

Fee for Service

More Information

There are no fee exemptions, concessions or subsidies available for this price. You are required to contribute to the full cost of your course. Your tuition fee includes all essential study materials.
Extra study resources may be available to enhance your learning and will attract an additional charge.
You may also be eligible for a VET Student Loan for some Diploma and Advanced Diploma level courses.
Contact us:

  • for a personal fee assessment.
  • to discuss payment options and loans available to you.
Course prices, charges, and study modes are subject to change without notice and may vary annually.

Your government subsidised fee, and your eligibility for concessions, exemptions and scholarships, are all calculated and confirmed during the enrolment process. The 2017 subsidised fees indicated on this page are indicative only and based on 2016 fees. The state government may make some small changes to fees and subsidies for 2017 enrolments and we will update our site if and when that happens.
Course Reviews

At a glance

Course Code: ICT50115
Course Duration: 24 months
Units: 20
Recognition: Nationally
Cost: $7,500
(Do you qualify for a discount?)
Download a Course guide

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