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CPP40307 - Certificate IV in Property Services (Real Estate)

Certificate IV in Property Services (Real Estate)

Smart and Skilled

This course is on the NSW skills list. Students in NSW may be eligible for a Government subsidised price.

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Nationally Recognised

This qualification is provided as Nationally Recognised Training (NRT).

Course description

This 24-unit qualification is your ticket to embarking on a successful career in the real estate industry by becoming licensed.

As well as covering core units on risk, legislation affecting real estate agents and legal and ethical requirements, students learn lots of practical skills integral in day-to-day real estate operations.

Learn about the practical aspects of building client relationships, appraising and managing properties, leasing and listing properties for sale, managing tenancy agreements and conducting an auction to name a few of the units.

The course suits people already working in the real estate industry as an agent’s representative who want to become fully licensed in NSW or operate a real estate agency independently in NSW.

Units of study

Stream 1 - Certificate of registration

Unit Code Unit Name
CPPDSM4080A Work in the real estate industry
CPPDSM4008A Identify legal and ethical requirements of property sales to complete agency work
CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work
CPPDSM3019 Communicate with clients as part of agency operations

Stream 2 - Agency management

Unit Code Unit Name
CPPDSM4009B Interpret legislation to complete agency work
CPPDSM4015B Minimise agency and consumer risk
BSBSMB406 Manage small business finances
BSBRKG304 Maintain business records
BSBLED401 Develop teams and individuals

Stream 3 - Sales

Unit Code Unit Name
CPPDSM4003A Appraise property
CPPDSM4012A List property for sale
CPPDSM4014A Market property for sale
CPPDSM4022A Sell and finalise the sale of properties by private treaty

Stream 4 - Communication

Unit Code Unit Name
CPPDSM4005A Establish and build client-agency relationships
CPPDSM4017A Negotiate effectively in property transactions
CPPDSM4056A Manage conflict and disputes in the property industry

Stream 5 - Property management

Unit Code Unit Name
CPPDSM4011A List property for lease
CPPDSM4013A Market property for lease
CPPDSM4010A Lease property
CPPDSM4016A Monitor & manage lease or tenancy agreement
CPPDSM4049A Implement maintenance plan for managed properties
CPPDSM3008A Manage and protect condition of managed properties

Stream 6 - Auction

Unit Code Unit Name
CPPDSM4019A Prepare for auction and complete sale
CPPDSM4004A Conduct auction

Stream 7 - Trust accounting

Unit Code Unit Name
CPPDSM4006A Establish and manage agency trust accounts
Frequently Asked Questions
All Items
Generic FAQs
CPP40307 specific FAQs
Before gaining entry to a course, why do I need a Unique Student Identifier (USI)? How do I obtain one?
All students are required to have a USI, before their enrolment is confirmed. If you have not created your USI and are intending to study, you should create your free USI now. Get more information by visiting You will need to have proof of your identity to complete the process. Once you have a USI you will have a secure online record of your nationally recognised training which you can access anytime and anywhere. If you have any questions, or need assistance creating your USI, please contact TAFEnow by phone or chat.
At a minimum, what computer skills and software do I require for my course?

You don't have to be a computer whiz to succeed in online learning, but you should be comfortable typing, using the internet and email, chatting to your teachers or others online, reading course content online, using common software and performing other basic tasks.

Minimum specifications for your computer are:

  • Microsoft Windows XP, or later, or Mac OS X or above
  • Microsoft Office or equivalent
  • Adobe Acrobat Reader
  • Adobe Flash Player
  • Up-to-date internet browser

You may also need access to:

  • A printer/scanner to print and scan documents for uploading.
  • A smart phone/digital video to video practical tasks for some courses
How much time should I study this course for each week (on average) to complete in the required time?
This course will take the average learner 14 hours a week to complete over 18 months, based on 54 weeks of participation. If you have industry experience and knowledge may find you complete more rapidly.
How will I contact TAFEnow if I’m having a problem? How long will it take to get a response?
If you are having trouble accessing your course resources or navigating the TAFEnow website after enrolling, you should contact one of our Customer Help Officers on 1300 823 366. They are available Monday to Thursday 8am to 8pm and 8am to 5pm on Fridays.
If your query is specific to a unit you are studying and requires a subject matter expert, you should contact your unit facilitator. Their contact details are located on every unit. You should make contact via email. If you require over the phone support and appointment can be requested.
What if I need a full-time course?
Completion of this course in 12 months is considered full-time. On enrolment, please let our Customer Help team know that you need to study full-time. They may be able to adjust the time frame of your enrolment to reflect a full-time study load and can then provide you with a Confirmation of Enrolment form for Centrelink.
Is there tutor support available after hours?
TAFEnow has teamed up with the national service YourTutor to offer students live online help with things like essay and report writing, study skills and referencing. You can make contact with a tutor from 3pm to 11pm Sunday to Friday, via your Moodle course page or drop off a writing file and receive feedback in less than 24 hours. Watch this short, informative video for more information.
This service is additional to the specific subject help that your unit facilitator can provide.
What will this course qualify me to do and what type of jobs will I be able to get?

Our aim is to provide a course which complies with the legislation ‘Property Stock and Business Agents Act 2002’ and the educational requirements of the NSW Fair Trading (OFT) for licencing purposes.

This means, once you complete this course, you can apply to the Office of Fair Trading for a real estate licence which enables you to open your own real estate office or sell real state. With the Statement of Attainment only, you cannot open your own business; you have to work under a Licensee who has a real estate licence. The Office of Fair Trading requires evidence of completed units depending on the type of Licence you are seeking. See the Office of Fair Trading Licencing form by copying the link below:

It is recommended that each prospective student contact NSW Fair Trading to ensure they comply with the various rules and laws related to the issuing of licences and certificates. Possible job titles from this qualification include;
  • licenced real estate agent
  • property manager
  • real estate sales
  • property developer and land agent
How will I access extra course resources or talk to a librarian?
If you want make contact with a TAFEnow librarian to access further course resources, go to Then type in your reference query. A librarian on chat will show you how to search the library catalogue and how to use our specialised subject guides to find extra information for assessments.
On completion of this course, what is the pathway to further study?
You can go onto further diploma level studies in business or progress to University level studies.
How will I send in my assessment tasks?
Once you enrol you will work from the learning platform of our website. Your course information will tell you what assessment events you are required to and provide instructions on how to upload them so your assessor gets them. If you are asked to send video or audio evidence for an assessment you can upload it to YouTube, Vimeo or DropBox and just upload the URL to the course website so we know where to look.
Will I need to buy any text books or other equipment for this course?
No – there are a huge range of resources available in the online course environment.
What happens if I fail a unit or an assessment event? What is TAFEnow’s re-submission policy?
Your teacher/assessor will provide feedback on your assessment event and will let you know if you have met the requirements. If you have not met the requirements, you will have one extra attempt to resubmit your assessment and get it to the required standard to become competent in this unit. If you do not succeed in your second attempt a fee may be charged for an assessor to mark your third submission.
I’m currently living overseas, is it okay for me to do this course?
Yes. This course is designed to be completed online and accessible from anywhere in the world but is recommended for Australian NSW residents only.
Can I transfer to a campus class if I struggle online?
Before considering a change it is best to discuss your options with TAFEnow’s Educational Support Officers who may be able to arrange additional support for your studies. If your course is available at an NC TAFE campus you may be able to transfer. Please contact the customer contact centre.
If I do a course with TAFEnow, can I get an extension on my visa?
You must apply for a visa extension directly with the Department of Immigration and Border Protection. TAFEnow can provide you with a Confirmation of Enrolment (COE) once you’ve enrolled in a course as proof of your student status, but is unable to assist with your visa application.
What if English is not my first language?
If English is not your first language and you did not comp-lete the lasr two years of secondary education in English, you are required to provide evidence of English language competency before enrollinh into the course. Examples of appropriate evidence are listed below:
  • IELTS - Overall score of 5.5
  • TOEFL - One of the following:
    • 530 (paper)
    • 197 (computer)
    • 71 (internet)
  • Evidence of 12 months in English-speaking employment - Testimonial or statutory decleration
Course Fees

Concession Fee

More Information

This training is subsidised by the NSW Government and eligibility criteria apply.
There may be limited government-subsidised places available.
You need to live or work in NSW and receive one or more of the following eligible Commonwealth benefits or allowances at the time you enrol.

You may be eligible if you receive:

  • Age Pension
  • Austudy
  • Carer Payment
  • Disability Support Pension (second or subsequent course enrolment per year)
  • Exceptional Circumstances Relief Payment
  • Family Tax Benefit Part A (maximum rate)
  • Farm Household Allowance
  • Newstart Allowance
  • Parenting Payment (Single)
  • Sickness Allowance
  • Special Benefit
  • Veterans' Affairs Payments
  • Veterans' Children Education Scheme
  • Widow Allowance
  • Widow Pension (including Widow 'B' Pension)
  • Wife Pension
  • Youth Allowance
To complete your enrolment, you must provide your Centrelink Reference Number (CRN) so that your eligibility for a concession can be validated. In some circumstances, you may need to fill in the Concession Fee application or provide documentation to support your application. (Your documentation may be provided via the Centrelink Express Plus Mobile App.)

Contact us:
  • to find out if you are eligible for a concession fee.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you.

Course prices, charges, and study modes are subject to change without notice and may vary annually.

Subsidised Student Fee
$1980.00 - $2310.00

More Information

This training is subsidised by the NSW Government and eligibility criteria apply.
The fee you pay will vary depending on your personal circumstances and eligibility for a subsidised place, a Fee-Free Scholarship, a concession or an exemption.
There may be limited government-subsidised places available.
If you do not gain a subsidised place, you may be able to enrol and pay the full fee.

Contact us:

  • to find out if you are eligible for a subsidised place.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you.

Course prices, charges, and study modes are subject to change without notice and may vary annually.

Fee Free Scholarship

More Information

The NSW Government is offering Fee-Free Scholarships to support people aged 15 - 30 with their training under Smart and Skilled.

Eligible students will be exempt from paying their course fee for qualifications from Certificate I to Certificate IV, including apprenticeship and traineeships courses with up to 50,000 scholarships per year across NSW.

You may be eligible if you:

  • meet the Smart and Skilled personal and program eligibility rules. Find out using the Eligibility Checker.
  • are aged between 15 and 30 years old when you start training.
  • want to study a Smart and Skilled subsidised Certificate I, Certificate II, Certificate III or Certificate IV level qualification on the NSW Skills List, including those qualifications that support apprenticeships and traineeships.
  • are either a Commonwealth Welfare recipient, a dependent of a Commonwealth Welfare recipient OR either currently or previously in out-of-home care.
Contact us:
  • to find out if you are eligible for a Fee-Free Scholarship.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you for any other course costs.
Course prices, charges, and study modes are subject to change without notice and may vary annually.


More Information

An exemption is where no course fee is charged to the student. For exemptions, the government-subsidises the total cost of the course fee for the qualification. There may be other additional costs, such as textbooks that you need to pay.

You may be eligible for an exemption from the course fee if you:

  • are Aboriginal or Torres Strait Islander (through descent, self-identification or community identification).
  • meet the Smart and Skilled disability criteria, (proof of a disability support pension or documentary evidence from an appropriate medical professional is required).
  • are the recognised dependent of disability support pension recipient.
Contact us:
  • to find out if you are eligible for a course fee exemption.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you for any additional costs.
Course prices, charges, and study modes are subject to change without notice and may vary annually.

Fee for Service

More Information

There are no fee exemptions, concessions or subsidies available for this price. You are required to contribute to the full cost of your course. Your tuition fee includes all essential study materials.
Extra study resources may be available to enhance your learning and will attract an additional charge.
You may also be eligible for a VET Student Loan for some Diploma and Advanced Diploma level courses.
Contact us:

  • for a personal fee assessment.
  • to discuss payment options and loans available to you.
Course prices, charges, and study modes are subject to change without notice and may vary annually.

Your government subsidised fee, and your eligibility for concessions, exemptions and scholarships, are all calculated and confirmed during the enrolment process. The 2017 subsidised fees indicated on this page are indicative only and based on 2016 fees. The state government may make some small changes to fees and subsidies for 2017 enrolments and we will update our site if and when that happens.
Subject Expert
Real Estate Teacher

The Certificate IV in Property Services has also been designed and based on the Office of Fair Trading requirements to obtain your Real Estate Agents Licence or Buyers Licence. This Course enables you to open your own business and or set up your own Property Management Business. As you progress through the course you will develop a sound knowledge of all aspects of a Real Estate Office therefore giving you the confidence to pursue further ambitions. Real Estate has many diverse avenues

The two sections of a Real Estate Office are Property Management and Sales.

The Property Management Sections can include – Holiday, Residential, Commercial, Industrial and Retail rentals.

Sales Section can include – Residential, Commercial, Industrial and Retail sales

The course covers all aspects of Legislation, setting up a Real Estate Business, Managing Staff, Handling Complaints, Listing, Selling and Managing Property, Auctions, Trust Accounting and communicating real estate services to consumers.

Industry Insights

The Australian Bureau of Statistics’ (ABS) 2011 Census of Population and Housing records the Rental, Hiring and Real Estate Services Industry employment sitting at a total of 117,880. This total includes managers, professionals, clerical, administrative and sales workers as expected. This industry category also includes property services technicians and trades workers, machinery operators and labourers who are directly employed in Real Estate Services.

By occupation the key data recorded by 2011 Census were 64,698 Business Brokers, Property Managers, Principals, Real Estate Agents and Representatives.

ABS’ publication Counts of Australian Businesses, including Entries and Exits, Jun 2009 to Jun 2013 recorded 35,019 real estate services businesses as at June 2013.



Source: Real Estate Institute of Australia 2010 & 2014

Course Reviews

At a glance

Course Code: CPP40307
Course Duration: 18 months
Units: 24
Recognition: Nationally
Cost: $3,500
(Do you qualify for a discount?)
Download a Course guide

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