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BSB52115 - Diploma of Library and information services

Diploma of Library and information services

Smart and Skilled

This course is on the NSW skills list. Students in NSW may be eligible for a Government subsidised price.

VET Student Loans

We are approved to offer VET Student Loans to eligible students. The loan amount for this course is capped at $5000.

Nationally Recognised

This qualification is provided as Nationally Recognised Training (NRT).

ALIA Gold Accreditation


TAFEnow is currently the only RTO in the world to have gained ALIA Gold level accreditation.

Course description

If you want to progress to supervisory or managerial positions in the library and information services sector, the Diploma is pitched at the right level for you.

Learn how to promote literature and reading in your community, plan and deliver group-based learning to customers and staff and contribute to the growth and management of a library collection by understanding acquisitions.

Graduates will complete their course with a comprehensive understanding of cataloguing and information management systems and the ability to monitor compliance, copyright and license requirements.

Successful completion of the Diploma entitles graduates to be recognised as a Library Technician by the Australian Library and Information Association (ALIA) and work anywhere from schools, TAFEs and universities, to public libraries and information agencies. ALIA require students to complete 7 out of 8 units from Group A electives. (Note: at this stage we are only offering 7 units from this group). The website LIS employment vacancies has current job vacancies through ALIA.

Units of study

Core Units

Unit Code Unit Name
BSBLIB402 Consolidate and maintain industry knowledge
BSBLIB604 Extend own information literacy skills to locate information
BSBLDR403 Lead team effectiveness
BSBCUS501 Manage quality customer services
BSBLIB513 Monitor compliance with copyright and licence requirements
BSBLIB503 Develop and promote activities, events and public programs
ICTSAS410 Identify and resolve client ICT problems

Elective Units

Twelve (12) of the below units need to be completed.

To meet Library Technician skill requirements, you must complete all 7 specialist elective units.

Group A

Specialist Electives.

Unit Code Unit Name
BSBLIB407 Search library and information databases
BSBLIB406 Obtain information from external and networked sources
BSBLIB511 Research and analyse information to meet customer needs
BSBLIB507 Promote literature and reading
BSBLIB403 Complete a range of cataloguing activities
BSBLIB603 Contribute to collection management
BSBLIB510 Use and monitor advanced functions of integrated library management systems

Group B

You must do at least 2 electives from this group.

Unit Code Unit Name
BSBWOR501 Manage personal work priorities and professional development
BSBPMG522 Undertake project work
BSBRSK501 Manage risk
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWHS501 Ensure a safe workplace

Group C

You can do up to 3 electives from this group.

Unit Code Unit Name
BSBLIB305 Use established cataloguing tools
BSBLIB303 Provide multimedia support
ICTICT308 Use advanced features of computer applications
ICTWEB201 Use social media tools for collaboration and engagement
Frequently Asked Questions
All Items
Generic FAQs
BSB52115 specific FAQs
Before gaining entry to a course, why do I need a Unique Student Identifier (USI)? How do I obtain one?
All students are required to have a USI, before their enrolment is confirmed. If you have not created your USI and are intending to study, you should create your free USI now. Get more information by visiting usi.gov.au. You will need to have proof of your identity to complete the process. Once you have a USI you will have a secure online record of your nationally recognised training which you can access anytime and anywhere. If you have any questions, or need assistance creating your USI, please contact TAFEnow by phone or chat.
What qualifications or experience are recommended to meet the course’s entry requirements?
There are no entry requirements for this course. Preferred pathways for candidates considering this qualification include: BSB42115 Certificate IV in Library, Information or BSB31215 Certificate III in Library and Information Services or other relevant qualification OR with vocational experience.
At a minimum, what computer skills and software do I require for my course?
You don't have to be a computer whiz to succeed in online learning, but you should be comfortable typing, using the internet and email, chatting to your teachers or others online, reading course content online, using common software and performing other basic tasks. Minimum specifications for your computer are:
  • Microsoft Windows XP, or later, or Mac OS X or above
  • Microsoft Office or equivalent
  • Up-to-date internet browser
You may also need access to a printer/scanner to print and scan documents for uploading. A mobile phone with camera will suffice to photograph documents. The following free software may assist:
  • Adobe Acrobat Reader
  • Adobe Flash Player
What level of study is required?
This course requires in depth research and analysis. You need to be able to write reports, and reference your work using a standard referencing system.
How will I contact TAFEnow if I’m having a problem? How long will it take to get a response?
If you are having trouble accessing your course resources or navigating the TAFEnow website after enrolling, you should contact one of our Customer Help Officers on 1300 823 366. They are available Monday to Thursday 8am to 8pm and 8am to 5pm on Fridays.
If your query is specific to a unit you are studying and requires a subject matter expert, you should contact your unit facilitator. Their contact details are located on every unit. You should make contact via email. If you require over the phone support and appointment can be requested.
How much time should I study this course for each week (on average) to complete in the required time?
This course will take around 7 hours a week to complete over 24 months, based on 96 weeks of participation. If you have industry experience and knowledge may find you complete more rapidly.
Is there tutor support available after hours?
TAFEnow has teamed up with the national service YourTutor to offer students live online help with things like essay and report writing, study skills and referencing. You can make contact with a tutor from 3pm to 11pm Sunday to Friday, via your Moodle course page or drop off a writing file and receive feedback in less than 24 hours. Watch this short, informative video for more information.
This service is additional to the specific subject help that your unit facilitator can provide.
What if I need a full-time course?
Completion in 12 months is considered full-time. On enrolment, please let our Customer Help team know that you need to study full-time. They will adjust the time frame of your enrolment to reflect a full-time study load and can then provide you with a Confirmation of Enrolment form for Centrelink.
How will I access extra course resources or talk to a librarian?
If you want make contact with a TAFEnow librarian to access further course resources, go to tafenow.com.au/library-ask-us. Then type in your reference query. A librarian on chat will show you how to search the library catalogue and how to use our specialised subject guides to find extra information for assessments.
What will this course qualify me to do and what type of jobs will I be able to get? What is the future outlook like for jobs in this field?
Successful completion of the Diploma entitles graduates to be recognised as a Library Technician by the Australian Library and Information Association (ALIA) and work anywhere from schools, TAFEs and universities, to public libraries and information agencies. Possible job titles include; Library technician, Library Assistant and Information service manager. Future job prospects for these roles are outlined here in the Australian Government’s Job Outlook.
How will I send in my assessment tasks?
Once you enrol you will work from the learning platform of our website. Your course information will tell you what assessment events you are required to and provide instructions on how to upload them so your assessor gets them. If you are asked to send video or audio evidence for an assessment you can upload it to YouTube, Vimeo or DropBox and just upload the URL to the course website so we know where to look.
How will I send in my assessment tasks?
Once you enrol you will work from the learning platform of our website. Your course information will tell you what assessment events you are required to and provide instructions on how to upload them so your assessor gets them. If you are asked to send video or audio evidence for an assessment you can upload it to YouTube, Vimeo or DropBox and just upload the URL to the course website so we know where to look.
What happens if I fail a unit or an assessment event? What is TAFEnow’s re-submission policy?
Your teacher/assessor will provide feedback on your assessment event and will let you know if you have met the requirements. If you have not met the requirements, you will have one extra attempt to resubmit your assessment and get it to the required standard to become competent in this unit. If you do not succeed in your second attempt a fee may be charged for an assessor to mark your third submission.
On completion of this course, what is the pathway to further study?
Once you complete a business course at diploma level you can gain credit towards university studies at a variety of universities.
Can I transfer to a campus class if I struggle online?
Before considering a change it is best to discuss your options with TAFEnow’s Educational Support Officers who may be able to arrange additional support for your studies. If your course is available at an NC TAFE campus you may be able to transfer. Please contact the customer contact centre.
Is this course available through TAFEnow as a traineeship? How do I go about securing a traineeship?

Yes, you can combine work and study as a trainee. There are several ways to gain a traineeship:

Approach employers you would like to work for directly and let them know of your availability for a traineeship. You can telephone, email or visit them. Look for job vacancies in your local and state newspapers as well as on major job boards. Many people get traineeship offers from employers they are already doing a part-time job for.
If I do a course with TAFEnow, can I get an extension on my visa?
You must apply for a visa extension directly with the Department of Immigration and Border Protection. TAFEnow can provide you with a Confirmation of Enrolment (COE) once you’ve enrolled in a course as proof of your student status, but is unable to assist with your visa application.
Will I need to buy any text books or other equipment for this course?
No, all resources are online.
Is work placement required? If so, how many hours must be completed?
Yes. Up to 70 hours (by ALIA recommendation). We recommend you undertake work experience in 2 x 35 hour blocks.
At a minimum, what computer skills and software do I require for my course?

You don't have to be a computer whiz to succeed in online learning, but you should be comfortable typing, using the internet and email, chatting to your teachers or others online, reading course content online, using common software and performing other basic tasks. Minimum specifications for your computer are:

  • Microsoft Windows XP, or later, or Mac OS X or above
  • Microsoft Office or equivalent
  • Up-to-date internet browser
  • The ability to record video

You may also need access to a printer/scanner to print and scan documents for uploading. A mobile phone with camera will suffice to photograph documents. You will also need to take video’s of some assessment events and upload to Dropbox. The following free software may assist:

  • Adobe Acrobat Reader
  • Adobe Flash Player
Azure Beach Public Library

Azure Beach Public Library is a simulated public library featuring a contemporary design website. The purpose of this user friendly resource is to provide context to students when completing assessments and activities where public library examples are needed. Many of our students are not currently employed or working in the cultural and information services, and do not have access to policies and procedures.

Azure Beach Public Library simulates a council run public library facility. The resource include all of the website services, policies, procedures and information you would find in a real library organisation. You will find resources such as organisational policies and procedures, simulated cataloguing and loan management software, templates, multimedia equipment, events information. Where ever possible TAFEnow courses integrate Azure Beach Public Library and its staff into our learning activities and assessments.

Course Fees

Subsidised Student Fee
$3600.00

More Information

This training is subsidised by the NSW Government and eligibility criteria apply.
The fee you pay will vary depending on your personal circumstances and eligibility for a subsidised place, a Fee-Free Scholarship, a concession or an exemption.
There may be limited government-subsidised places available.
If you do not gain a subsidised place, you may be able to enrol and pay the full fee.

Contact us:

  • to find out if you are eligible for a subsidised place.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you.

Course prices, charges, and study modes are subject to change without notice and may vary annually.


Subsidised Student Fee VSL
$4060.00

More Information

This training is subsidised by the NSW Government and eligibility criteria apply.

This fee is the price you pay if you are completing your second qualification and meet eligibility criteria. The fee you pay may be lower or higher depending on your personal circumstances and eligibility for a subsidised place, a concession or an exemption. There may be limited government-subsidised places available.

If you do not gain a subsidised place, you may be able to enrol and pay the non-subsidised fee.
You may also be eligible for a VET Student Loan to assist with the cost of the course fee.

Contact us:

  • to find out if you are eligible for a subsidised place.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you.
Course prices, charges, and study modes are subject to change without notice and may vary annually.


Exemption
$0.00

More Information

An exemption is where no course fee is charged to the student. For exemptions, the government-subsidises the total cost of the course fee for the qualification. There may be other additional costs, such as textbooks that you need to pay.

You may be eligible for an exemption from the course fee if you:

  • are Aboriginal or Torres Strait Islander (through descent, self-identification or community identification).
  • meet the Smart and Skilled disability criteria, (proof of a disability support pension or documentary evidence from an appropriate medical professional is required).
  • are the recognised dependent of disability support pension recipient.
Contact us:
  • to find out if you are eligible for a course fee exemption.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you for any additional costs.
Course prices, charges, and study modes are subject to change without notice and may vary annually.


Fee for Service
$7500.00

More Information

There are no fee exemptions, concessions or subsidies available for this price. You are required to contribute to the full cost of your course. Your tuition fee includes all essential study materials.
Extra study resources may be available to enhance your learning and will attract an additional charge.
You may also be eligible for a VET Student Loan for some Diploma and Advanced Diploma level courses.
Contact us:

  • for a personal fee assessment.
  • to discuss payment options and loans available to you.
Course prices, charges, and study modes are subject to change without notice and may vary annually.

Contact us to enrol in this course
Is This Course Right For You?
Subject Expert
Teacher
Library, Information & Cultural Services
North Coast Institute of TAFE
"The content for the Diploma of Library and Information Services was created after consultation with leaders in the library industry from special, tertiary, public and academic libraries. The content developers are real library staff working in real libraries. This has ensured that the content that students cover in this course is relevant to the current library industry and provide them with the skills and knowledge that library employers, managers and supervisors are looking for in the library staff of today."
Industry Insights
Average full time earnings per week for Librarians were 30%
higher than the average for all occupations

Percentage of part time workers in Libraries

Librarians45%
Library Technicians41%
Library Assistants 76%

Employment

Over a five year period, there were some 23% fewer Librarian positions in the workforce according to 2013 trend data; 4% fewer Technician positions, but a 9% increase in Library Assistant positions the unemployment level for Librarians was below average compared with other occupations.

Education

Librarians, Technicians and Library Assistants had significantly higher education attainment compared with people employed in all occupations in Australia- 60% of Librarians had a Post Graduate or Graduate Diploma or a Graduate Certificate, compared with 9% for all occupations

Environment

Library and information science has a workforce of 30,000. More than 10 million Australians are registered public library users (source: National and State Libraries Australasia statistics) and still more use university, VET, special and school libraries.

Future growth

There will be a modest increase in the number of positions available over the next five years, however Baby Boomer retirements will create new openings in existing positions. Taking the outcomes for VET graduates, we found that 37% were employed outside the Library Information Sector in jobs where their training was relevant, six months after they finished their course.

Source: National and State Libraries Australasia statistics

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Basic Web Development Specialist Skill Set

Duration: 6 months Number of Units: 3 Work Placement: No Smart & Skilled: No VET Student Loan: No $490
Teaching

TAE40110

Certificate IV in Training and Assessment

Duration: 12 months Number of Units: 10 Work Placement: No Smart & Skilled: No VET Student Loan: No $2,100
TAE50211

Diploma of Training Design and Development

Duration: 12 months Number of Units: 10 Work Placement: No Smart & Skilled: No VET Student Loan: Yes $4,000
TAE50111

Diploma in Vocational Education and Training

Duration: 12 months Number of Units: 10 Work Placement: No Smart & Skilled: No VET Student Loan: Yes $4,000
Visual Arts and Design

CUV20111

Certificate II in Visual Arts

Duration: 12 months Number of Units: 9 Work Placement: No Smart & Skilled: No VET Student Loan: No $1,950
CUV30411

Certificate III in Arts Administration

Duration: 12 months Number of Units: 12 Work Placement: No Smart & Skilled: Yes VET Student Loan: No $2,990
CUV30311

Certificate III in Design Fundamentals

Duration: 12 months Number of Units: 12 Work Placement: No Smart & Skilled: Yes VET Student Loan: No $2,450
CUF30107

Certificate III in Media

Duration: 12 months Number of Units: 11 Work Placement: No Smart & Skilled: Yes VET Student Loan: No $2,450
CUV40511

Certificate IV in Arts Administration

Duration: 24 months Number of Units: 14 Work Placement: No Smart & Skilled: Yes VET Student Loan: No $3,500
Course Reviews
“I like to take this opportunity to thank you and the other teaching staff for the support you have provided me in the last two years. It has been a real juggling act with trying to study, work, run a farm, raise a family, and write a book, but I got there in the end and I couldn't have done so without the professionalism, understanding, and back-up of the TAFEnow staff. Thank you so much for all the learning experiences you have provided us all with, and for the inspiration we will all no doubt take into our future careers.”
Rochelle Nicholls
Rochelle NichollsLibrarian

At a glance

Course Code: BSB52115
Course Duration: 24 months
Units: 19
Recognition: Nationally
Accreditation: ALIA Gold
Cost: $7,500
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