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BSB50415 - Diploma of Business Administration

Diploma of Business Administration

Smart and Skilled

This course is on the NSW skills list. Students in NSW may be eligible for a Government subsidised price.

VET Student Loans

We are approved to offer VET Student Loans to eligible students. The loan amount for this course is capped at $5000.

Nationally Recognised

This qualification is provided as Nationally Recognised Training (NRT).

Course description

Develop and hone your managerial expertise so that you can support and help others to perform better in clerical and administrative roles.

Do your skills go beyond following orders and carrying out day-to-day administrative and organisational tasks? Are you good at seeing the bigger picture and planning for changes ahead?

The Diploma of Business Administration will prepare you for a range of administrative careers in senior roles like office manager, senior executive assistant, personal assistant or administrator.

Learn how to establish and maintain a workgroup network, manage meetings, plan and manage conferences, overhaul administrative systems, manage payroll and design or develop business documents.

Units of study

Group A

Complete all five (5) units

Unit Code Unit Name
BSBADM502 Manage meetings
BSBADM503 Plan & manage conferences
BSBADM504 Plan and implement administrative systems
BSBADM506 Manage business document design & development
BSBPMG522 Undertake project work

Group B

Complete at least (3) units.

Unit Code Unit Name
BSBHRM506 Manage recruitment selection and induction processes
BSBRES401 Analyse and present research information
BSBCUS501 Manage quality customer service
BSBRKG502 Manage and monitor business or records systems
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWOR501 Manage personal work priorities and professional development
BSBWOR502 Lead and manage team effectiveness
Frequently Asked Questions
All Items
Generic FAQs
BSB50415 specific FAQs
Before gaining entry to a course, why do I need a Unique Student Identifier (USI)? How do I obtain one?
All students are required to have a USI, before their enrolment is confirmed. If you have not created your USI and are intending to study, you should create your free USI now. Get more information by visiting usi.gov.au. You will need to have proof of your identity to complete the process. Once you have a USI you will have a secure online record of your nationally recognised training which you can access anytime and anywhere. If you have any questions, or need assistance creating your USI, please contact TAFEnow by phone or chat.
What qualifications or experience are recommended to meet the course’s entry requirements?
It is strongly recommended that you have a Certificate IV of Business Administration (BSB40515) or extensive vocational experience in a range of environments in senior support roles.
At a minimum, what computer skills and software do I require for my course?
You don't have to be a computer whiz to succeed in online learning, but you should be comfortable typing, using the internet and email, chatting to your teachers or others online, reading course content online, using common software and performing other basic tasks. Minimum specifications for your computer are:
  • Microsoft Windows XP, or later, or Mac OS X or above
  • Microsoft Office or equivalent
  • Up-to-date internet browser
You may also need access to a printer/scanner to print and scan documents for uploading. A mobile phone with camera will suffice to photograph documents. The following free software may assist:
  • Adobe Acrobat Reader
  • Adobe Flash Player
How much time should I study this course for each week (on average) to complete in the required time?
This course will take the average learner 4 hours a week to complete over 24 months, based on 96 weeks of participation. Learners with industry experience and knowledge may find they will complete more rapidly.
How will I contact TAFEnow if I’m having a problem? How long will it take to get a response?
If you are having trouble accessing your course resources or navigating the TAFEnow website after enrolling, you should contact one of our Customer Help Officers on 1300 823 366. They are available Monday to Thursday 8am to 8pm and 8am to 5pm on Fridays.
If your query is specific to a unit you are studying and requires a subject matter expert, you should contact your unit facilitator. Their contact details are located on every unit. You should make contact via email. If you require over the phone support and appointment can be requested.
What if I need a full-time course?
Completion of this course in 12 months is considered full-time participation. On enrolment, please let our Customer Help team know that you need to study full-time. They will adjust the time frame of your enrolment to reflect a full-time study load and can then provide you with a Confirmation of Enrolment form for Centrelink.
Is there tutor support available after hours?
TAFEnow has teamed up with the national service YourTutor to offer students live online help with things like essay and report writing, study skills and referencing. You can make contact with a tutor from 3pm to 11pm Sunday to Friday, via your Moodle course page or drop off a writing file and receive feedback in less than 24 hours. Watch this short, informative video for more information.
This service is additional to the specific subject help that your unit facilitator can provide.
What level of study is required?
This course requires research and analysis. You need to be able to reference your work using a standard referencing system.
How will I access extra course resources or talk to a librarian?
If you want make contact with a TAFEnow librarian to access further course resources, go to tafenow.com.au/library-ask-us. Then type in your reference query. A librarian on chat will show you how to search the library catalogue and how to use our specialised subject guides to find extra information for assessments.
What will this course qualify me to do and what type of jobs will I be able to get? What is the future outlook like for jobs in this field?
The Diploma of Business Administration is suitable for administrative and clerical workers at management level within a range of industry, government, not-for-profit and community spheres. Possible job titles include:
  • Office manager
  • Senior executive assistant
  • Personal assistant/administrator
  • Administrator
Future job prospects for these roles are outlined here in the Australian Government’s Job Outlook.
How will I send in my assessment tasks?
Once you enrol you will work from the learning platform of our website. Your course information will tell you what assessment events you are required to and provide instructions on how to upload them so your assessor gets them. If you are asked to send video or audio evidence for an assessment you can upload it to YouTube, Vimeo or DropBox and just upload the URL to the course website so we know where to look.
On completion of this course, what is the pathway to further study?
Once you complete the diploma you can gain credit towards university studies at a variety of universities.
What happens if I fail a unit or an assessment event? What is TAFEnow’s re-submission policy?
Your teacher/assessor will provide feedback on your assessment event and will let you know if you have met the requirements. If you have not met the requirements, you will have one extra attempt to resubmit your assessment and get it to the required standard to become competent in this unit. If you do not succeed in your second attempt a fee may be charged for an assessor to mark your third submission.
Is this course available through TAFEnow as a traineeship in NSW and other states? How do I go about securing a traineeship?
Yes, you can combine work and study as a trainee. There are several ways to gain a traineeship:
  • Approach employers you would like to work for directly and let them know of your availability for a traineeship. You can telephone, email or visit them.
  • You should also approach large employer or group training organisations that you know offer traineeships (or example large energy companies a government transport company like rail or bus).
  • Look for job vacancies in your local and state newspapers as well as on major job boards.
  • Many people get traineeship offers from employers they are already doing a part-time job for.
Can I transfer to a campus class if I struggle online?
Before considering a change it is best to discuss your options with TAFEnow’s Educational Support Officers who may be able to arrange additional support for your studies. If your course is available at an NC TAFE campus you may be able to transfer. Please contact the customer contact centre.
Will I need to buy any text books or other equipment for this course?
No, all resources are online.
If I do a course with TAFEnow, can I get an extension on my visa?
You must apply for a visa extension directly with the Department of Immigration and Border Protection. TAFEnow can provide you with a Confirmation of Enrolment (COE) once you’ve enrolled in a course as proof of your student status, but is unable to assist with your visa application.
I’m currently living overseas, is it okay for me to do this course?
Yes, you can do this course from overseas, but please be aware that it conforms to Australian business practices and standards.
Plan 2 Go

Plan2go is a simulated workplace featuring a contemporary design and state of the art website. The purpose of this user friendly resource is to provide context to students when completing assessments and activities where a workplace is needed. Many of our students are not currently employed or working in small to medium enterprise, where they do not have access to policies and procedures. TAFENow provides pathways to employment and therefore many assessments require a workplace to review and critique.

Plan2go is a national travel and event technology company and the resource includes all of the plans, policies, procedures and product information you would find in a real organisation. You will find mission and vision statements, strategic and operational plans, WHS and risk management systems, position descriptions and project files. Our students find this resource invaluable for any course and many of the assessments in our business suite have now integrated the Plan2go simulated organisation into unit assessment

Course Fees

Fee for Service
$9525.00

More Information

There are no fee exemptions, concessions or subsidies available for this price. You are required to contribute to the full cost of your course. Your tuition fee includes all essential study materials.
Extra study resources may be available to enhance your learning and will attract an additional charge.
You may also be eligible for a VET Student Loan for some Diploma and Advanced Diploma level courses.
Contact us:

  • for a personal fee assessment.
  • to discuss payment options and loans available to you.
Course prices, charges, and study modes are subject to change without notice and may vary annually.


Your government subsidised fee, and your eligibility for concessions, exemptions and scholarships, are all calculated and confirmed during the enrolment process. The 2017 subsidised fees indicated on this page are indicative only and based on 2016 fees. The state government may make some small changes to fees and subsidies for 2017 enrolments and we will update our site if and when that happens.
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Course Reviews
“Completing the Diploma of Business Administration has been a valuable asset to my career. It has made me more efficient in my current role.”
Julianna Matthews
Julianna MatthewsPast Student

At a glance

Course Code: BSB50415
Course Duration: 24 months
Units: 8
Recognition: Nationally
Cost: $9,525
(Do you qualify for a discount?)
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