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BSB42115 - BSB42115 - Certificate IV in Library and Information Services

BSB42115 - Certificate IV in Library and Information Services

Smart and Skilled

This course is on the NSW skills list. Students in NSW may be eligible for a Government subsidised price.

RPL Available

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Nationally Recognised

This qualification is provided as Nationally Recognised Training (NRT).

Course description

This course is for people who want to develop the skills and tools to use in libraries and work as a library assistant.

You will gain an in-depth knowledge of library systems and processes, including how to organise and maintain library collections, how to search library databases, use more advanced cataloguing tools, use and support multi-media equipment. Face-to-face customer service skills will be developed as well as a chance to use social media skills to communicate with customers and colleagues.

After studying at this level you may provide leadership and guidance to others with some limited responsibility for their output.

If you wish to be considered full-time in this course, you should complete within 12 months.

Pathways from the qualification

The qualification allows students to progress to higher level library studies:

  • BSB52115 - Diploma of Library and Information Services
  • Studies at a higher education level
Units of study

Core Units

You must do all of these units

Units marked with *** indicate that a video is part of the assessment. Family or friends can be used in the video

Unit Code Unit Name
BSBIPR401 Use and respect copyright
BSBLDR403 Lead team effectiveness
BSBLIB303 Provide multimedia support
BSBLIB402 Consolidate and maintain industry knowledge
BSBCUS301 *** Deliver and monitor a service to customers
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Elective Units

Choose a total of 9 electives.

Group A

You must select 5 electives from this group. You may do all 6.

Unit Code Unit Name
BSBLIB201 Assist with circulation services
BSBLIB403 Complete a range of cataloguing activities
BSBLIB404 Use integrated library management systems
BSBLIB405 Assist customers to access information
BSBLIB406 Obtain information from external and networked sources
BSBLIB407 Search library and information databases

Group B

You can do up to 2 electives from this group depending on your other selections.

Unit Code Unit Name
ICTWEB201 Use social media tools for collaboration and engagement

Group C

You can do up to 2 electives from this group depending on your other selections.

Unit Code Unit Name
BSBLIB305 Use established cataloguing tools
BSBLIB306 Process and maintain information resources
BSBITU302 Create electronic presentations
Requirements
  • You will need to video certain practical tasks so will need access to a digital video recording device and/or a digital camera and associated software to save and upload video and image files. Many mobile phones and smart phones include this technology.
Frequently Asked Questions
All Items
Generic FAQs
BSB42115 specific FAQs
Before gaining entry to a course, why do I need a Unique Student Identifier (USI)? How do I obtain one?
All students are required to have a USI, before their enrolment is confirmed. If you have not created your USI and are intending to study, you should create your free USI now. Get more information by visiting usi.gov.au. You will need to have proof of your identity to complete the process. Once you have a USI you will have a secure online record of your nationally recognised training which you can access anytime and anywhere. If you have any questions, or need assistance creating your USI, please contact TAFEnow by phone or chat.
Is work placement required? If so, how many hours must be completed?
No, but it is highly recommended.
What qualifications or experience are recommended to meet the course’s entry requirements?
There are no entry requirements for this course. Preferred pathways for candidates considering this qualification include: BSB31215 Certificate III in Library and Information Services or other relevant qualification OR with vocational experience.
At a minimum, what software do I require for my course?

You don't have to be a computer whiz to succeed in online learning, but you should be comfortable typing, using the internet and email, chatting to your teachers or others online, reading course content online, using common software and performing other basic tasks.

Minimum software specifications for your course are:

  • Microsoft Office or equivalent
  • Adobe Acrobat Reader
  • Adobe Flash Player
  • Up-to-date internet browser
At a minimum, what computer skills do I require for my course?

You don't have to be a computer whiz to succeed in online learning, but you should be comfortable typing, using the internet and email, chatting to your teachers or others online, reading course content online, using common software and performing other basic tasks.

Minimum specifications for your computer are:

  • Microsoft Windows XP, or later, or Mac OS X or above

You may also need access to:

  • A printer/scanner to print and scan documents for uploading.
  • A smart phone or digital video so that you can video practical tasks for some courses
Will I need to buy any text books or other equipment for this course?
No, all resources are online.
How will I contact TAFEnow if I’m having a problem? How long will it take to get a response?
If you are having trouble accessing your course resources or navigating the TAFEnow website after enrolling, you should contact one of our Customer Help Officers on 1300 823 366. They are available Monday to Thursday 8am to 8pm and 8am to 5pm on Fridays.
If your query is specific to a unit you are studying and requires a subject matter expert, you should contact your unit facilitator. Their contact details are located on every unit. You should make contact via email. If you require over the phone support and appointment can be requested.
Is there tutor support available after hours?
TAFEnow has teamed up with the national service Studiosity, which was formerly called YourTutor, to offer students live online help with things like essay and report writing, study skills and referencing. You can make contact with a tutor from 3pm to 11pm Sunday to Friday, via your Moodle course page or drop off a writing file and receive feedback in less than 24 hours. Watch this short, informative video for more information.
This service is additional to the specific subject help that your unit facilitator can provide.
Is this course available through TAFEnow as a traineeship? How do I go about securing a traineeship?

Yes, you can combine work and study as a trainee. There are several ways to gain a traineeship:

Approach employers you would like to work for directly and let them know of your availability for a traineeship. You can telephone, email or visit them. Look for job vacancies in your local and state newspapers as well as on major job boards. Many people get traineeship offers from employers they are already doing a part-time job for.

How will I access extra course resources or talk to a librarian?
If you want make contact with a TAFEnow librarian to access further course resources, go to tafenow.com.au/library-ask-us. Then type in your reference query. A librarian on chat will show you how to search the library catalogue and how to use our specialised subject guides to find extra information for assessments.
How much time should I study this course for each week (on average) to complete in the required time?
This course will take around 7 hours a week to complete over 18 months, based on 54 weeks of participation. If you have industry experience and knowledge may find you complete more rapidly.
How will I send in my assessment tasks?
Once you enrol you will work from the learning platform of our website. Your course information will tell you what assessment events you are required to and provide instructions on how to upload them so your assessor gets them. If you are asked to send video or audio evidence for an assessment you can upload it to YouTube, Vimeo or DropBox and just upload the URL to the course website so we know where to look.
On completion of this course, what is the pathway to further study?
To gain higher level qualifications, you can progress on to the Diploma of Library and Information Services. Once you complete the Diploma of Library and Information Services you can gain credit towards university studies.
What happens if I fail a unit or an assessment event? What is TAFEnow’s re-submission policy?
Your teacher/assessor will provide feedback on your assessment event and will let you know if you have met the requirements. If you have not met the requirements, you will have one extra attempt to resubmit your assessment and get it to the required standard to become competent in this unit. If you do not succeed in your second attempt a fee may be charged for an assessor to mark your third submission.
How will I send in my assessment tasks?
Once you enrol you will work from the learning platform of our website. Your course information will tell you what assessment events you are required to and provide instructions on how to upload them so your assessor gets them. If you are asked to send video or audio evidence for an assessment you can upload it to YouTube, Vimeo or DropBox and just upload the URL to the course website so we know where to look.
Can I transfer to a campus class if I struggle online?
Before considering a change it is best to discuss your options with TAFEnow’s Educational Support Officers who may be able to arrange additional support for your studies. If your course is available at an NC TAFE campus you may be able to transfer. Please contact the customer contact centre.
What will this course qualify me to do and what type of jobs will I be able to get? What is the future outlook like for jobs in this field?
With this qualification you would be able to work as a library assistant. Future job prospects for these roles are outlined here in the Australian Government’s Job Outlook.
If I do a course with TAFEnow, can I get an extension on my visa?
You must apply for a visa extension directly with the Department of Immigration and Border Protection. TAFEnow can provide you with a Confirmation of Enrolment (COE) once you’ve enrolled in a course as proof of your student status, but is unable to assist with your visa application.
What level of study is required?
This course requires some research and analysis. You need to be able to undertake practical assessments, answer written questions, write basic reports, and reference your work using a standard referencing system.
What if I need a full-time course?
Completion in 12 months is considered full-time. On enrolment, please let our Customer Help team know that you need to study full-time. They will adjust the time frame of your enrolment to reflect a full-time study load and can then provide you with a Confirmation of Enrolment form for Centrelink.
What if English is not my first language?
If English is not your first language and you did not complete the last two years of secondary education in English, you are required to provide evidence of English language competency before enrolling into the course. Examples of appropriate evidence are listed below:
  • IELTS - Overall score of 5.5
  • TOEFL - One of the following:
    • 530 (paper)
    • 197 (computer)
    • 71 (internet)
  • Evidence of 12 months in English-speaking employment - Testimonial or statutory declaration
Will I need to create a video as part of the assessment for this course?
Yes, You will also need to video certain practical tasks so will need access to a digital video recording device and/or a digital camera and associated software to save and upload video and image files. Many mobile phones and smart phones include this technology.
Azure Beach Public Library

Azure Beach Public Library is a simulated public library featuring a contemporary design website. The purpose of this user friendly resource is to provide context to students when completing assessments and activities where public library examples are needed. Many of our students are not currently employed or working in the cultural and information services, and do not have access to policies and procedures.

Azure Beach Public Library simulates a council run public library facility. The resource include all of the website services, policies, procedures and information you would find in a real library organisation. You will find resources such as organisational policies and procedures, simulated cataloguing and loan management software, templates, multimedia equipment, events information. Where ever possible TAFEnow courses integrate Azure Beach Public Library and its staff into our learning activities and assessments.

Course Fees

Concession Fee
$240.00

More Information

This training is subsidised by the NSW Government and eligibility criteria apply.
There may be limited government-subsidised places available.
You need to live or work in NSW and receive one or more of the following eligible Commonwealth benefits or allowances at the time you enrol.

You may be eligible if you receive:

  • Age Pension
  • Austudy
  • Carer Payment
  • Disability Support Pension (second or subsequent course enrolment per year)
  • Exceptional Circumstances Relief Payment
  • Family Tax Benefit Part A (maximum rate)
  • Farm Household Allowance
  • Newstart Allowance
  • Parenting Payment (Single)
  • Sickness Allowance
  • Special Benefit
  • Veterans' Affairs Payments
  • Veterans' Children Education Scheme
  • Widow Allowance
  • Widow Pension (including Widow 'B' Pension)
  • Wife Pension
  • Youth Allowance
To complete your enrolment, you must provide your Centrelink Reference Number (CRN) so that your eligibility for a concession can be validated. In some circumstances, you may need to fill in the Concession Fee application or provide documentation to support your application. (Your documentation may be provided via the Centrelink Express Plus Mobile App.)

Contact us:
  • to find out if you are eligible for a concession fee.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you.


Course prices, charges, and study modes are subject to change without notice and may vary annually.


Subsidised Student Fee
$1980.00 - $2310.00

More Information

This training is subsidised by the NSW Government and eligibility criteria apply.
The fee you pay will vary depending on your personal circumstances and eligibility for a subsidised place, a Fee-Free Scholarship, a concession or an exemption.
There may be limited government-subsidised places available.
If you do not gain a subsidised place, you may be able to enrol and pay the full fee.

Contact us:

  • to find out if you are eligible for a subsidised place.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you.

Course prices, charges, and study modes are subject to change without notice and may vary annually.


Fee Free Scholarship
$0.00

More Information

The NSW Government is offering Fee-Free Scholarships to support people aged 15 - 30 with their training under Smart and Skilled.

Eligible students will be exempt from paying their course fee for qualifications from Certificate I to Certificate IV, including apprenticeship and traineeships courses with up to 50,000 scholarships per year across NSW.

You may be eligible if you:

  • meet the Smart and Skilled personal and program eligibility rules. Find out using the Eligibility Checker.
  • are aged between 15 and 30 years old when you start training.
  • want to study a Smart and Skilled subsidised Certificate I, Certificate II, Certificate III or Certificate IV level qualification on the NSW Skills List, including those qualifications that support apprenticeships and traineeships.
  • are either a Commonwealth Welfare recipient, a dependent of a Commonwealth Welfare recipient OR either currently or previously in out-of-home care.
Contact us:
  • to find out if you are eligible for a Fee-Free Scholarship.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you for any other course costs.
Course prices, charges, and study modes are subject to change without notice and may vary annually.


Exemption
$0.00

More Information

An exemption is where no course fee is charged to the student. For exemptions, the government-subsidises the total cost of the course fee for the qualification. There may be other additional costs, such as textbooks that you need to pay.

You may be eligible for an exemption from the course fee if you:

  • are Aboriginal or Torres Strait Islander (through descent, self-identification or community identification).
  • meet the Smart and Skilled disability criteria, (proof of a disability support pension or documentary evidence from an appropriate medical professional is required).
  • are the recognised dependent of disability support pension recipient.
Contact us:
  • to find out if you are eligible for a course fee exemption.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you for any additional costs.
Course prices, charges, and study modes are subject to change without notice and may vary annually.


Fee for Service
$4500.00

More Information

There are no fee exemptions, concessions or subsidies available for this price. You are required to contribute to the full cost of your course. Your tuition fee includes all essential study materials.
Extra study resources may be available to enhance your learning and will attract an additional charge.
You may also be eligible for a VET Student Loan for some Diploma and Advanced Diploma level courses.
Contact us:

  • for a personal fee assessment.
  • to discuss payment options and loans available to you.
Course prices, charges, and study modes are subject to change without notice and may vary annually.


Your government subsidised fee, and your eligibility for concessions, exemptions and scholarships, are all calculated and confirmed during the enrolment process. The 2017 subsidised fees indicated on this page are indicative only and based on 2016 fees. The state government may make some small changes to fees and subsidies for 2017 enrolments and we will update our site if and when that happens.
Subject Expert
Teacher
Library, Information & Cultural Services
TAFE NSW
"The content for the Diploma of Library and Information Services was created after consultation with leaders in the library industry from special, tertiary, public and academic libraries. The content developers are real library staff working in real libraries. This has ensured that the content that students cover in this course is relevant to the current library industry and provide them with the skills and knowledge that library employers, managers and supervisors are looking for in the library staff of today."
Industry Insights
Average full time earnings per week for Librarians were 30%
higher than the average for all occupations

Percentage of part time workers in Libraries

Librarians45%
Library Technicians41%
Library Assistants 76%

Employment

Over a five year period, there were some 23% fewer Librarian positions in the workforce according to 2013 trend data; 4% fewer Technician positions, but a 9% increase in Library Assistant positions the unemployment level for Librarians was below average compared with other occupations.

Education

Librarians, Technicians and Library Assistants had significantly higher education attainment compared with people employed in all occupations in Australia- 60% of Librarians had a Post Graduate or Graduate Diploma or a Graduate Certificate, compared with 9% for all occupations

Environment

Library and information science has a workforce of 30,000. More than 10 million Australians are registered public library users (source: National and State Libraries Australasia statistics) and still more use university, VET, special and school libraries.

Future growth

There will be a modest increase in the number of positions available over the next five years, however Baby Boomer retirements will create new openings in existing positions. Taking the outcomes for VET graduates, we found that 37% were employed outside the Library Information Sector in jobs where their training was relevant, six months after they finished their course.
 

Source: National and State Libraries Australasia statistics

Course Reviews

At a glance

Course Code: BSB42115
Course Duration: 18 months
Units: 15
Recognition: Nationally
Cost: $4,500
(Do you qualify for a discount?)
Download a Course guide


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