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BSB41015 - Certificate IV in Human Resources

Certificate IV in Human Resources

Smart and Skilled

This course is on the NSW skills list. Students in NSW may be eligible for a Government subsidised price.

RPL Available

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Nationally Recognised

This qualification is provided as Nationally Recognised Training (NRT).

Course description

This course is for people who want to develop the knowledge and skills to effectively work in a range of human resource positions.

The course will help you develop the practical skills and knowledge to support performance management processes, review human resource functions, support the recruitment, selection and induction of staff, implement work, health and safety in your organisation and support industrial relations procedures.

On completion, some smaller businesses require HR employees to have a broad range of human resource experience, while in larger companies you may be able to specialise in a single aspects of the human resource function, such as remuneration.

If you find this course sparks further career aspirations, the TAFEnow Diploma of Human Resource Management will allow you to progress to become a human resource manager.

Units of study

Core Units

Six (6) units must be completed

Unit Code Unit Name
BSBHRM403 Support performance-management processes
BSBHRM404 Review human resources functions
BSBHRM405 Support the recruitment, selection and induction of staff
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBLDR402 Lead effective workplace relationships
BSBWRK411 Support employee and industrial relations procedures

Elective Units

Four (4) units must be completed

Unit Code Unit Name
BSBCMM401 Make a presentation
BSBITU402 Develop and use complex spreadsheets
BSBLDR403 Lead team effectiveness
BSBLED401 Develop teams and individuals
BSBRES401 Analyse and present research information
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWOR404 Develop work priorities
BSBWRT401 Write complex documents
Frequently Asked Questions
All Items
Generic FAQs
BSB41015 specific FAQs
Before gaining entry to a course, why do I need a Unique Student Identifier (USI)? How do I obtain one?
All students are required to have a USI, before their enrolment is confirmed. If you have not created your USI and are intending to study, you should create your free USI now. Get more information by visiting usi.gov.au. You will need to have proof of your identity to complete the process. Once you have a USI you will have a secure online record of your nationally recognised training which you can access anytime and anywhere. If you have any questions, or need assistance creating your USI, please contact TAFEnow by phone or chat.
What is this course about?

This qualification is designed for people who want to develop practical human resources skills as line managers, administrators or human resources officers. The Certificate IV in Human Resources is recognised by industry as the entry level for employment as a human resource officer or for undertaking part of the HR function.

You will study a broad range of HR areas and gain essential HR knowledge and skills relevant to current business needs including, facilitating the recruitment process, developing effective workplace relationships, supporting performance management, sustainable work practices, work health and safety and industrial relations.
At a minimum, what computer skills and software do I require for my course?
You don't have to be a computer whiz to succeed in online learning, but you should be comfortable typing, using the internet and email, chatting to your teachers or others online, reading course content online, using common software and performing other basic tasks. Minimum specifications for your computer are:
  • Microsoft Windows XP, or later, or Mac OS X or above
  • Microsoft Office or equivalent
  • Up-to-date internet browser
You may also need access to a printer/scanner to print and scan documents for uploading. A mobile phone with camera will suffice to photograph documents. The following free software may assist:
  • Adobe Acrobat Reader
  • Adobe Flash Player
What qualifications or experience are recommended to meet the course’s entry requirements?
There are no formal entry requirements for this course other than having a high school Year 10 equivalent. Preferred pathways for candidates entering this qualification include a Certificate III qualification in Business or provide evidence of competency in the majority of units required for a Certificate III in Business. To give yourself the best chance of success in this course it is recommended that you are working in a job where you can apply your new learning and skills in an ongoing way.
How will I contact TAFEnow if I’m having a problem? How long will it take to get a response?
If you are having trouble accessing your course resources or navigating the TAFEnow website after enrolling, you should contact one of our Customer Help Officers on 1300 823 366. They are available Monday to Thursday 8am to 8pm and 8am to 5pm on Fridays.
If your query is specific to a unit you are studying and requires a subject matter expert, you should contact your unit facilitator. Their contact details are located on every unit. You should make contact via email. If you require over the phone support and appointment can be requested.
How much time should I study this course for each week (on average) to complete in the required time?
This course will take the average learner 6 hours a week to complete over 12 months, based on 48 weeks of participation. Learners with industry experience and knowledge may find they will complete more rapidly.
Is there tutor support available after hours?
TAFEnow has teamed up with the national service YourTutor to offer students live online help with things like essay and report writing, study skills and referencing. You can make contact with a tutor from 3pm to 11pm Sunday to Friday, via your Moodle course page or drop off a writing file and receive feedback in less than 24 hours. Watch this short, informative video for more information.
This service is additional to the specific subject help that your unit facilitator can provide.
What if I need a full-time course?
Completion of this course in 6 months is considered full-time participation. On enrolment, please let our Customer Help team know that you need to study full-time. They will adjust the time frame of your enrolment to reflect a full-time study load and can then provide you with a Confirmation of Enrolment form for Centrelink.
How will I access extra course resources or talk to a librarian?
If you want make contact with a TAFEnow librarian to access further course resources, go to tafenow.com.au/library-ask-us. Then type in your reference query. A librarian on chat will show you how to search the library catalogue and how to use our specialised subject guides to find extra information for assessments.
What will this course qualify me to do and what type of jobs will I be able to get? What is the future outlook like for jobs in this field?
As a graduate of the Certificate IV in Human Resources you will work in support areas across a range of human resources functions in small business and in larger companies. You may be assigned responsibilities in units or business areas focused on discrete human resources functions, such as workforce planning, recruitment, performance management and remuneration. Future job prospects for these roles are outlined here in the Australian Government’s Job Outlook.
How will I send in my assessment tasks?
Once you enrol you will work from the learning platform of our website. Your course information will tell you what assessment events you are required to and provide instructions on how to upload them so your assessor gets them. If you are asked to send video or audio evidence for an assessment you can upload it to YouTube, Vimeo or DropBox and just upload the URL to the course website so we know where to look.
On completion of this course, what is the pathway to further study?
The Certificate IV in Human Resources is a pathway to the Diploma of Human Resources Management and then university-level education.
What happens if I fail a unit or an assessment event? What is TAFEnow’s re-submission policy?
Your teacher/assessor will provide feedback on your assessment event and will let you know if you have met the requirements. If you have not met the requirements, you will have one extra attempt to resubmit your assessment and get it to the required standard to become competent in this unit. If you do not succeed in your second attempt a fee may be charged for an assessor to mark your third submission.
Will I need to buy any text books or other equipment for this course?
The course material will provide you with information and direct you to websites for further information. To complete assessment events you will need to conduct research and use a number of sources of information. You may access sources of information via websites or TAFEnow library services.
Can I transfer to a campus class if I struggle online?
Before considering a change it is best to discuss your options with TAFEnow’s Educational Support Officers who may be able to arrange additional support for your studies. If your course is available at an NC TAFE campus you may be able to transfer. Please contact the customer contact centre.
I’m currently living overseas, is it okay for me to do this course?
You can do this course from overseas, but please be aware that it conforms to Australian legislation and practice standards.
If I do a course with TAFEnow, can I get an extension on my visa?
You must apply for a visa extension directly with the Department of Immigration and Border Protection. TAFEnow can provide you with a Confirmation of Enrolment (COE) once you’ve enrolled in a course as proof of your student status, but is unable to assist with your visa application.
Plan 2 Go

Plan2go is a simulated workplace featuring a contemporary design and state of the art website. The purpose of this user friendly resource is to provide context to students when completing assessments and activities where a workplace is needed. Many of our students are not currently employed or working in small to medium enterprise, where they do not have access to policies and procedures. TAFENow provides pathways to employment and therefore many assessments require a workplace to review and critique.

Plan2go is a national travel and event technology company and the resource includes all of the plans, policies, procedures and product information you would find in a real organisation. You will find mission and vision statements, strategic and operational plans, WHS and risk management systems, position descriptions and project files. Our students find this resource invaluable for any course and many of the assessments in our business suite have now integrated the Plan2go simulated organisation into unit assessment

Course Fees

Concession Fee
$240.00

More Information

This training is subsidised by the NSW Government and eligibility criteria apply.
There may be limited government-subsidised places available.
You need to live or work in NSW and receive one or more of the following eligible Commonwealth benefits or allowances at the time you enrol.

You may be eligible if you receive:

  • Age Pension
  • Austudy
  • Carer Payment
  • Disability Support Pension (second or subsequent course enrolment per year)
  • Exceptional Circumstances Relief Payment
  • Family Tax Benefit Part A (maximum rate)
  • Farm Household Allowance
  • Newstart Allowance
  • Parenting Payment (Single)
  • Sickness Allowance
  • Special Benefit
  • Veterans' Affairs Payments
  • Veterans' Children Education Scheme
  • Widow Allowance
  • Widow Pension (including Widow 'B' Pension)
  • Wife Pension
  • Youth Allowance
To complete your enrolment, you must provide your Centrelink Reference Number (CRN) so that your eligibility for a concession can be validated. In some circumstances, you may need to fill in the Concession Fee application or provide documentation to support your application. (Your documentation may be provided via the Centrelink Express Plus Mobile App.)

Contact us:
  • to find out if you are eligible for a concession fee.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you.


Course prices, charges, and study modes are subject to change without notice and may vary annually.


Subsidised Student Fee
$1580.00 - $1850.00

More Information

This training is subsidised by the NSW Government and eligibility criteria apply.
The fee you pay will vary depending on your personal circumstances and eligibility for a subsidised place, a Fee-Free Scholarship, a concession or an exemption.
There may be limited government-subsidised places available.
If you do not gain a subsidised place, you may be able to enrol and pay the full fee.

Contact us:

  • to find out if you are eligible for a subsidised place.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you.

Course prices, charges, and study modes are subject to change without notice and may vary annually.


Fee for Service
$3500.00

More Information

There are no fee exemptions, concessions or subsidies available for this price. You are required to contribute to the full cost of your course. Your tuition fee includes all essential study materials.
Extra study resources may be available to enhance your learning and will attract an additional charge.
You may also be eligible for a VET Student Loan for some Diploma and Advanced Diploma level courses.
Contact us:

  • for a personal fee assessment.
  • to discuss payment options and loans available to you.
Course prices, charges, and study modes are subject to change without notice and may vary annually.


Your government subsidised fee, and your eligibility for concessions, exemptions and scholarships, are all calculated and confirmed during the enrolment process. The 2017 subsidised fees indicated on this page are indicative only and based on 2016 fees. The state government may make some small changes to fees and subsidies for 2017 enrolments and we will update our site if and when that happens.
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Course Reviews

At a glance

Course Code: BSB41015
Course Duration: 12 months
Units: 10
Recognition: Nationally
Cost: $3,500
(Do you qualify for a discount?)
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