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ACM30417 - ACM30417 - Certificate III in Companion Animal Services

ACM30417 - Certificate III in Companion Animal Services

Smart and Skilled

This course is on the NSW skills list. Students in NSW may be eligible for a Government subsidised price.

RPL Available

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Work Placement

This course has work placement. Check the requirements and FAQs for more information.

Course description

If you want to work with companion animals this is the course for you. Once you have successfully completed this course you may choose to pursue jobs roles including pet shop attendant, kennel attendant, cattery attendant, assistant dog trainer, pet exerciser, assistant grooming attendant.

Turn your passion for animals into a career with the Certificate III in Companion Animal Services. You'll learn to maintain and monitor animal health and wellbeing, maintain hygiene and infection control and provide basic care to a range of companion animals. The Cert III in Companion Animal… Services will also provide you with the skills necessary for contact with the public to provide information on products and services By completing this qualification you will be able to work in a variety of roles including; pet shop attendant, kennel attendant, cattery attendant, assistant dog trainer, pet exerciser, assistant grooming attendant.

Units of study

Core Units

You must complete all core units

Unit Code Unit Name
ACMCAS301 Work effectively in the Animal Care Industry
ACMWHS301 Contribute to workplace health and safety processes
ACMSUS201 Participate in environmentally sustainable work practices
ACMGAS203 Complete animal care hygiene routines
ACMGAS301 Maintain and monitor animal health and wellbeing
ACMINF301 Comply with infection control policies and procedures in animal care work

Elective Units

You must complete 9 elective units from the groups below.

Caring for animals

Unit Code Unit Name
ACMGAS208 Source information for animal care needs
ACMSPE304 Provide basic care of dogs
ACMSPE305 Provide basic care of domestic cats
ACMSPE307 Provide basic care of freshwater fish
ACMSPE302 Provide basic care of birds

Working in an animal care facility

Unit Code Unit Name
ACMGAS207 Provide reception services for an animal care facility
ACMGAS209 Provide information on companion animals, products and services
ACMGAS302 Provide enrichment for animals
ACMGAS303 Plan for and provide nutritional requirements for animals

Retail operations

Unit Code Unit Name
ACMCAS302 Provide advice on companion animal selection and general care
SIRXSLS002 Follow point-of-sale procedures
SIRRINV001 Receive and handle stock
SIRRMER001 Produce visual merchandise displays
Requirements
  • You are required to complete a minimum 140hrs of paid employment or volunteer work in a workplace in order to complete the practical aspects of the course.
  • You will need to be reasonably physically fit to undertake the work placement as the tasks and activities associated with the work placement involve handling animals and may involve manual lifting.
  • The workplace you select must provide a range of services to various animal species. Suitable workplaces include; pet shops, kennels, animal shelters, council pounds or grooming parlours. The work placement kit provides information on organising your work placement.
  • Assessment events for this course will require verification that you can perform tasks to the required standard by your workplace supervisor.
  • You will also need to video practical tasks so will need access to a digital video recording device such as a digital camera or smart phone to record, save and upload video and image files.
Frequently Asked Questions
All Items
Generic FAQs
ACM30417 specific FAQs
Before gaining entry to a course, why do I need a Unique Student Identifier (USI)? How do I obtain one?
All students are required to have a USI, before their enrolment is confirmed. If you have not created your USI and are intending to study, you should create your free USI now. Get more information by visiting usi.gov.au. You will need to have proof of your identity to complete the process. Once you have a USI you will have a secure online record of your nationally recognised training which you can access anytime and anywhere. If you have any questions, or need assistance creating your USI, please contact TAFE Digital by phone or chat.
What qualifications or experience are recommended to meet the course’s entry requirements?
There are no formal entry requirements for this qualification but you will need good literacy and computer skills, be motivated and have good internet access. You must also be able to demonstrate competency in basic maths skills as well as written and spoken English. Ideally, you should have a job or some work experience already lined up ready to start. We require you to find work experience before enrolling in the course as this is necessary to complete the practical aspects. You will need to provide a completed workplace approval form from a relevant animal care facility that will be hosting you for a minimum of 4 hours of voluntary/paid work on a weekly basis for the duration of the course.
At a minimum, what software do I require for my course?

You don't have to be a computer whiz to succeed in online learning, but you should be comfortable typing, using the internet and email, chatting to your teachers or others online, reading course content online, using common software and performing other basic tasks.

Minimum software specifications for your course are:

  • Microsoft Office or equivalent (free download for TAFE NSW enrolled students)
  • Adobe Acrobat Reader (free download)
  • Adobe Flash Player (free download)
  • Up-to-date internet browser
On completion of this course, what is the pathway to further study?
TAFE Digital offers the Certificate IV in Veterinary Nursing ACM40412, which takes your knowledge of animals a lot further and will set you on the path to becoming a veterinary nurse in private practice or in an animal welfare organisation.
At a minimum, what computer skills do I require for my course?

You don't have to be a computer whiz to succeed in online learning, but you should be comfortable typing, using the internet and email, chatting to your teachers or others online, reading course content online, using common software and performing other basic tasks.

Minimum specifications for your computer are:

  • Microsoft Windows 7, or later, or Mac OS X or above

You may also need access to:

  • A printer/scanner to print and scan documents for uploading.
  • A smart phone or digital video so that you can video practical tasks for some courses
Can I do my work placement in my workplace?
Yes, you can do work placement at your current workplace if it is suitable facility. You must have a workplace supervisor with a relevant qualification to sign off your assessment tasks.
How will I contact TAFE Digital if I’m having a problem? How long will it take to get a response?
If you are having trouble accessing your course resources or navigating the TAFE Digital website after enrolling, you should contact one of our Customer Help Officers on 1300 823 366. They are available Monday to Thursday 8am to 8pm and 8am to 5pm on Fridays.
If your query is specific to a unit you are studying and requires a subject matter expert, you should contact your unit facilitator. Their contact details are located on every unit. You should make contact via email. If you require over the phone support and appointment can be requested.
What are the requirements for work placement?
You will need access to a suitable workplace while undertaking this qualification to complete the practical assessment requirements and provide proof of a placement before enrolling. You will need to do 4 hours a week during your course to complete a minimum of 140 hours of work placement. It can be any animal facility such as pet shops, kennels, animal shelters, council pounds or grooming parlours. You will need access to a range of animals, equipment and tasks.
Is there tutor support available after hours?
TAFE Digital has teamed up with the national service Studiosity, to offer students live online help with things like essay and report writing, study skills and referencing. You can make contact with a tutor from 3pm to 11pm Sunday to Friday, via your Moodle course page or drop off a writing file and receive feedback in less than 24 hours. Watch this short, informative video for more information.
This service is additional to the specific subject help that your unit facilitator can provide.
How will I access extra course resources or talk to a librarian?
If you want make contact with a TAFE Digital librarian to access further course resources, go to tafenow.com.au/library-ask-us. Then type in your reference query. A librarian on chat will show you how to search the library catalogue and how to use our specialised subject guides to find extra information for assessments.
How will I send in my assessment tasks?
Once you enrol you will work from the learning platform of our website. Your course information will tell you what assessment events you are required to and provide instructions on how to upload them so your assessor gets them. If you are asked to send video or audio evidence for an assessment you can upload it to YouTube, Vimeo or DropBox and just upload the URL to the course website so we know where to look.
What happens if I fail a unit or an assessment event? What is TAFE Digital's re-submission policy?
Your teacher/assessor will provide feedback on your assessment event and will let you know if you have met the requirements. If you have not met the requirements, you will have one extra attempt to resubmit your assessment and get it to the required standard to become competent in this unit. If you do not succeed in your second attempt a fee may be charged for an assessor to mark your third submission.
Can I transfer to a campus class if I struggle online?
Before considering a change it is best to discuss your options with TAFE Digital’s Educational Support Officers who may be able to arrange additional support for your studies. If your course is available at an TAFE NSW campus you may be able to transfer. Please contact the customer contact centre.
If I do a course with TAFE Digital, can I get an extension on my visa?
You must apply for a visa extension directly with the Department of Immigration and Border Protection. TAFE Digital can provide you with a Confirmation of Enrolment (COE) once you’ve enrolled in a course as proof of your student status, but is unable to assist with your visa application.
What if English is not my first language?
If English is not your first language and you did not complete the last two years of secondary education in English, you are required to provide evidence of English language competency before enrolling into the course. Examples of appropriate evidence are listed below:
  • IELTS - Overall score of 5.5
  • TOEFL - One of the following:
    • 530 (paper)
    • 197 (computer)
    • 71 (internet)
  • Evidence of 12 months in English-speaking employment - Testimonial or statutory declaration
Do I have to pay the cost of my course in full when I enrol?
At TAFE NSW, TAFE Digital we accept a range of convenient payment methods for paying course fees. These include up front payment (or paying the course in-full), payment plans, deferred payments or third party payment. The amount you pay might be reduced if you are eligible for a subsidised place.

For more detailed information please visit the TAFE NSW, TAFE Digital payment options page.
What fee payment options are used to pay for a course?
TAFE NSW North Coast does not accept cash payments, however you can pay your course fees and other enrolment related charges by:
  • Credit Card
  • Debit Card
  • A completed Authority to Invoice from your employer or job provider (if applicable)
How do I pay for my course?
When you have to make a payment will depend on how you have chosen to pay your course fees. To confirm your place in a course, you must pay a deposit. The amount that you pay will depend on the length of your course.

If you are studying a course at Diploma level, you may be eligible for a VET Student Loan. You may also qualify for an exemption, which means you don't pay any fees.

If you are choosing a payment plan, you will need to agree to a Westpac Direct Debit Plan and provide your credit card details or bank account number. We will debit regular payments from your account/credit card to make sure payment for your course fees are up to date.

To find out more about the different payment options available to you, please visit the TAFE NSW, TAFE Digital payment options page
Does TAFE NSW, TAFE Digital have a Fee and refund policy?
TAFE NSW, TAFE Digital has a new Refund Policy which is effective from 1 November 2017. This policy applies to Student Fees, Concession Fees and Additional Costs and other charges paid by TAFE NSW students and refunds of those fees, costs and charges.

TAFE NSW students may, in certain circumstances, be eligible for a refund or partial refund of the Student Fee, Concession Fee or Additional Costs paid to TAFE NSW. The circumstances where a refund may apply are:
  1. If TAFE NSW cancels the delivery of training, the Student Fee or Concession Fee will be refunded;
  2. If TAFE NSW cancels the delivery of training, the Additional Costs, where the equipment or services purchased have not been used/accessed and are returned to TAFE NSW, will be refunded;
  3. If the student makes a payment more than the Student Fee or Concession Fee, including where the student is determined to be eligible for a Fee Exemption or Concession Fee after such payment, the amount overpaid will be refunded;
  4. For subsidised training, if the student formally withdraws before the commencement of training delivery or classes, then the Student Fee or the Concession Fee paid at enrolment will be refunded;
  5. For Fee for Service training, where the student formally withdraws before the commencement of training, and the training is
    • less than one (1) week duration, the student must formally withdraw five (5) business days before commencement of training to be eligible for a refund;
    • greater than one (1) week duration, then the Student Fee will be refunded;
  6. If the student withdraws after the commencement of training delivery or classes,
    • the instalment fees paid and due at the date of withdrawal from training are non-refundable;
    • a partial refund will be available where the student has made fee payment/s against future-dated instalments due after the date of withdrawal.
If you would like to know more about our Fees and Refund policy please visit the TAFE NSW, TAFE Digital fees and refund policy page.
How can I access the TAFE Student Guide and the student rights and responsibilities?
The 2018 student guide can be accessed here and the student rights and responsibilities can be accessed here
Course Fees

Concession Fee
$240.00

More Information

This training is subsidised by the NSW Government and eligibility criteria apply.
There may be limited government-subsidised places available.
You need to live or work in NSW and receive one or more of the following eligible Commonwealth benefits or allowances at the time you enrol.

You may be eligible if you receive:

  • Age Pension
  • Austudy
  • Carer Payment
  • Disability Support Pension (second or subsequent course enrolment per year)
  • Exceptional Circumstances Relief Payment
  • Family Tax Benefit Part A (maximum rate)
  • Farm Household Allowance
  • Newstart Allowance
  • Parenting Payment (Single)
  • Sickness Allowance
  • Special Benefit
  • Veterans' Affairs Payments
  • Veterans' Children Education Scheme
  • Widow Allowance
  • Widow Pension (including Widow 'B' Pension)
  • Wife Pension
  • Youth Allowance
To complete your enrolment, you must provide your Centrelink Reference Number (CRN) so that your eligibility for a concession can be validated. In some circumstances, you may need to fill in the Concession Fee application or provide documentation to support your application. (Your documentation may be provided via the Centrelink Express Plus Mobile App.)

Contact us:
  • to find out if you are eligible for a concession fee.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you.


Course prices, charges, and study modes are subject to change without notice and may vary annually.


Subsidised Student Fee
$2,190 - $2,620

More Information

This training is subsidised by the NSW Government and eligibility criteria apply.
The fee you pay will vary depending on your personal circumstances and eligibility for a subsidised place, a Fee-Free Scholarship, a concession or an exemption.
There may be limited government-subsidised places available.
If you do not gain a subsidised place, you may be able to enrol and pay the full fee.

Contact us:

  • to find out if you are eligible for a subsidised place.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you.

Course prices, charges, and study modes are subject to change without notice and may vary annually.


Fee Free Scholarship
$0.00

More Information

The NSW Government is offering Fee-Free Scholarships to support people aged 15 - 30 with their training under Smart and Skilled.

Eligible students will be exempt from paying their course fee for qualifications from Certificate I to Certificate IV, including apprenticeship and traineeships courses with up to 50,000 scholarships per year across NSW.

You may be eligible if you:

  • meet the Smart and Skilled personal and program eligibility rules. Find out using the Eligibility Checker.
  • are aged between 15 and 30 years old when you start training.
  • want to study a Smart and Skilled subsidised Certificate I, Certificate II, Certificate III or Certificate IV level qualification on the NSW Skills List, including those qualifications that support apprenticeships and traineeships.
  • are either a Commonwealth Welfare recipient, a dependent of a Commonwealth Welfare recipient OR either currently or previously in out-of-home care.
Contact us:
  • to find out if you are eligible for a Fee-Free Scholarship.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you for any other course costs.
Course prices, charges, and study modes are subject to change without notice and may vary annually.


Exemption
$0.00

More Information

An exemption is where no course fee is charged to the student. For exemptions, the government-subsidises the total cost of the course fee for the qualification. There may be other additional costs, such as textbooks that you need to pay.

You may be eligible for an exemption from the course fee if you:

  • are Aboriginal or Torres Strait Islander (through descent, self-identification or community identification).
  • meet the Smart and Skilled disability criteria, (proof of a disability support pension or documentary evidence from an appropriate medical professional is required).
  • are the recognised dependent of disability support pension recipient.
Contact us:
  • to find out if you are eligible for a course fee exemption.
  • for a personal fee assessment.
  • to discuss payment options and loans available to you for any additional costs.
Course prices, charges, and study modes are subject to change without notice and may vary annually.


Fee for Service
$6950.00

More Information

There are no fee exemptions, concessions or subsidies available for this price. You are required to contribute to the full cost of your course. Your tuition fee includes all essential study materials.
Extra study resources may be available to enhance your learning and will attract an additional charge.
You may also be eligible for a VET Student Loan for some Diploma and Advanced Diploma level courses.
Contact us:

  • for a personal fee assessment.
  • to discuss payment options and loans available to you.
Course prices, charges, and study modes are subject to change without notice and may vary annually.


Your government subsidised fee, and your eligibility for concessions, exemptions and scholarships, are all calculated and confirmed during the enrolment process. The 2017 subsidised fees indicated on this page are indicative only and based on 2016 fees. The state government may make some small changes to fees and subsidies for 2017 enrolments and we will update our site if and when that happens.

Trends

SPENT ANNUALLY ON DOGS
SPENT ANNUALLY ON CATS
OF HOUSEHOLDS OWN A DOG
OF HOUSEHOLDS OWN A CAT

Estimated Employment in the Pet Care Industry - 2009

Industry Area Estimated Employees
Pet Food Manufacturing 4,543
Pet Care Products 16,147
Veterinary Services 20,600
Pet Care Services 6,337
TOTAL 47,627

Australian Pet Population - 2009

Pet Type Number of Pets
Dogs 3,405,000
Cats 2,350,000
Fish 18,397,000
Birds 8,100,000
Other 1,060,000
TOTAL 33,312,000

Source: 'Australian Companion Animal Council 2010 Report' Animal Health Alliance

Course Reviews
“The online mode of study fitted my lifestyle perfectly because it allowed me to complete the course modules at my own pace (at any time of day) and to organise my assessments around other commitments like work and travel.”
Kate Hewson
Kate HewsonPast Student

At a glance

Course Code: ACM30417
Course Duration: 18 months
Units: 15
Recognition: Nationally
Cost: $6,950
(Do you qualify for a discount?)
Download a Course guide


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